Previous incidents

March 2024
Mar 11, 2024
1 incident

Degraded ingestion performance in certain regions

Degraded

Resolved Mar 11 at 04:27pm UTC

The performance of all ingestion regions should be back to normal. We apologize for the inconvenience. Please let us know at hello@betterstack.com if you have any questions. Thank you.

1 previous update

February 2024
Feb 20, 2024
1 incident

Uptime systems maintenance

Maintenance

Resolved Feb 20 at 05:25am UTC

We'll be performing a maintenance on one of the main Uptime database systems. The app may be unresponsive for moments during this migration.

Feb 16, 2024
1 incident

Degraded dashboard & API performance

Degraded

Resolved Feb 16 at 03:43pm UTC

The database latency is now back to normal. We apologize for the inconvenience. Need help? Please let us know at hello@betterstack.com.

1 previous update

January 2024
Jan 31, 2024
1 incident

Logs dashboard is unavailable to EU customers

Downtime

Resolved Jan 31 at 08:09am UTC

The network router has been successfully replaced by our server housing provider, the services should be back up. Need help? Please let us know at hello@betterstack.com. We're sincerely sorry for the inconvenience.

1 previous update